Privacy Policy

Your Privacy Matters to Us

At Real Casino Hotel, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website. By using our site, you agree to the practices described in this policy.

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What Information We Collect

We collect various types of information to provide you with the best possible service and experience on our website. The information we collect includes:

• Personal Information: Details such as your name, email address, and phone number, which you provide when you contact us or fill out forms on our website.
• Usage Data: Information about how you interact with our website, including your IP address, browser type, pages viewed, and the time spent on our site. This helps us understand how our users engage with our content.
• Cookies: We use cookies and similar tracking technologies to enhance your experience on our website, remember your preferences, and analyze site traffic.

How We Use the Information We Collect

The information we collect is used for the following purposes:

• Providing Services: To respond to your inquiries, process your requests, and deliver the services you request from us.
• Improving User Experience: To analyze usage data and improve our website’s functionality, content, and user experience.
• Marketing Communications: With your consent, we may use your contact information to send you promotional materials, newsletters, or other communications about our services and offers.
• Legal Compliance: To comply with legal obligations, such as verifying your age for legal gambling activities and ensuring compliance with Australian laws and regulations.

Information Sharing and Disclosure

Real Casino Hotel values your privacy and does not sell, trade, or otherwise share your personal information with third parties, except as described below:

• Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving our users. These providers are contractually obligated to keep your information secure and confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request, such as a subpoena, court order, or government investigation.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

How We Protect Your Information

We take data security seriously and implement a variety of measures to protect your personal information:

• Encryption: We use SSL (Secure Socket Layer) encryption to protect the transmission of information you submit through our website.
• Access Controls: Access to your personal information is restricted to authorized personnel who need it to perform their job duties.
• Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems.

Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access and Correction: You can request access to the personal information we hold about you and request corrections if any of the information is inaccurate.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
• Cookie Preferences: You can adjust your browser settings to refuse cookies or to notify you when cookies are being sent. However, please note that some parts of our website may not function properly if cookies are disabled.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically to stay informed about how we are protecting your information.

Date of Last Update: August 22, 2024

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